FAQ

How do you choose your products?

One by one. We scout, we order, we test — and we only keep what's worth it. That's why the catalog is short.

What are the delivery times?

Orders are prepared within 24–48 business hours, then delivery takes 7–15 business days depending on the item and destination. The exact estimate shows before payment, and you get tracking by email. Details on the Shipping & Returns page.

Can I change or cancel my order?

Yes, as long as it hasn't shipped: contact us as soon as possible via the Contact page. Once the parcel is on its way, it goes through a standard return.

How do returns work?

You have 30 days after delivery to change your mind — item unused, in its original packaging. The steps are on the Shipping & Returns page.

Are the products covered by a warranty?

Yes. All products are covered by applicable consumer protection laws. If something fails without reason, we make it right — contact us.

Is checkout secure?

Yes. Payments (cards, PayPal, Apple Pay) are processed by certified providers; your card details never pass through our site unencrypted.

Where can I find product details?

Every find has its own page: how it works, what's in the box and its own FAQ. Still unsure? Write to us via the Contact page.

Didn't find your answer?

Reach out via the Contact page — we reply within 24–48 business hours.